Practical solutions for working together better

We’ve all been told “If you can’t say something nice, don’t say anything at all.” This high energy presentation based on Sarita’s new book by the same title provides practical approaches and actual phrases for those times when you need to tactfully clue someone in, defl ect the negative comment of a well-meaning friend, or let a coworker know what he or she is doing drives you crazy -- without destroying the relationship. Learn how to deal with communication drama at work and at home -- even when you’d rather not say anything at all.

This workshop will provide answers to such questions as:

• How do I know if I should confront a situation or just let it go?
• How can I tactfully refuse unreasonable demands made by coworkers or friends?
• How can I soften the sting when giving negative feedback or bad news?
• What should I do if someone asks my opinion and I have nothing good to say?
• How do I tell my boss a thing or two without appearing ugly or
insubordinate?
• What’s the best way to respond to nasty comments like “that’s a dumb idea,” “ I knew you couldn’t do it” or “what were you thinking?” 

• The three P’s of Positive Thinking

• Find out—Is the glass half empty or half full?

• Three causes of negativity at work and how to conquer them

• Three clues that you are no longer objective in a challenging interaction

• How to keep the contagious effect of others bad moods from rubbing off on you

• How to respond to whiners, naysayers and others who drain your energy

• One thing you should do every day to stay positive and perform at your peak 
 

• How to communicate in a way that gains the cooperation of others

• Sarita’s Top Ten Positive Communication Phrases

• Communication Do’s and Dont’s

• Three ways to say “no” nicely

• Practice using the three step process for giving constructive criticism

• Find out how to gracefully respond to negative feedback

• How to present ideas in a way that gets heard 

• How to do “more with less” - a proven four part strategy

• 50 clues that you are on stress overload and what to do about it

• How to change the fi ve habits that cause stress

• Find out the one most important key to reducing stress

• Strategies for responding to stress that is beyond your control 

• Fun, interactive team simulation activity reveals the roles that

team members play

• Team Assessment: Find out how well your team is doing

• Learn tools for improved team communication

• How to use the strengths and weaknesses of team members to

reach the team’s goal

• The most important ingredients in resolving team conflict 

• Find out why stereotypes exist and how they affect our relationships at work and in the community

• Experience a fun and non-threatening group simulation activity that will give you the opportunity to experience stereotyping and its effects first hand

• Gain new insights dealing with “differences” that you can apply in the real-world immediately

• Develop action steps that will allow your team to appreciate diversity and work together better 

 

(Alternate title: “Adapting, Succeeding & Thriving in the Workplace”)

The ability to stay positive and productive in the face of change and uncertainty is essential for career success. This motivational presentation will provide you with tools for effectively responding to change, handling the stress of multiple priorities and rekindling passion for your work.

Program Highlights include:

• Seven steps for thriving on change

• Twelve workplace motivators...use them to rekindle passion for your work

• Strategies for coping with workplace situations that are beyond your control

• A proven process for getting done the things that matter most

• Five habits that add to your stress...and how to conquer them

• How to create options for yourself at work and at home