PROGRAM AGENDA
AM
Breakfast and Registration
Attitudes that guarantee super success
• Traits of sales super stars
• Behaviours of sales super stars
• Attitudes of sales super stars
• Why some salespeople become super stars and others remain average
Relationship vs. transaction selling
•Building positive sales relationships quickly and easily
• How to overcome common sales relationship challenges and problems
•Effectively reading the prospect’s motives, intent and signals
•Building trust and rapport effortlessly
Prospecting methods for shortening the sales cycle
•Identifying the key decision makers
•Question-based selling approaches and techniques
•Proven prospecting strategies for success
• Avoiding poor prospects that stall and procrastinate
PM
Networking Luncheon
Sales presentation skills that ensure buyer acceptance
•Developing a customer focused sales message
•Identifying the prospect’s personality style and adjusting your message and style accordingly
•Discovering the dominant emotional buying buyer
•Creating buying signals rather than reacting to them
Disarming sales resistance and closing the sale easily and quickly
•Why prospects stall and procrastinate
•Disarming common sales objections
•Developing an effective closing process and strategy
•A powerful closing technique that works
After sales service for building customer loyalty and repeat business
• Effective follow-up approaches to keep the sale closed
• Up selling techniques
• Building customer loyalty
• Controlling the competition’s impact on your customer
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